Doctor Appointment Gledswood Hills

Appointments, fees & policies

Find out what you need for your appointment and any related fees.

Bulk Billing Criteria for Doctor Appointment Gledswood Hills

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Doctor Appointment Gledswood Hills

What to bring to your appointment

New and current patients
Please remember to bring to your appointment:

  • New patients – Please arrive early to fill in a new patient and medical history form
  • Your valid Medicare, DVA, Seniors or Concession Card
  • A list of any medications or allergies or recent test results
  • Overseas visitors welcome – Fees apply. Claim insurance refund through your provider.
Medicare Rebates for Doctor Appointment Gledswood Hills

This information allows our staff to better asses your medical needs and provide you with the most appropriate medical advice and treatment.

Longer appointments may be required if you are a new patient, require a pap smear, an immunisation, mental health consultation or an incision.

Doctor Appointment Gledswood Hills – How to book

To book an appointment:

To book an appointment please call during our opening hours or book online 24/7:

Please note – Every effort will be made to accommodate your preferred time and doctor.
Emergencies will be prioritised and our reception team will attempt to contact you if there is a delay to your appointment.

Opening Hours

Monday to Friday

8:00am – 8:00pm

Saturday

8:00am – 3:00pm

Sunday

8:00am – 4:00pm

Public Holidays

Times vary – Visit News

For after hours medical care call 13SICK (13 74 25) or contact the after-hours GP helpline
on 1800 022 222.

Fee Information

Important information about:

Mixed Billing, Gap Fees, Medicare, Telehealth, Appointment Costs, Workers Compensation and Allied Health Fees

We are moving to mixed billing to ensure the sustainability of our practice while maintaining high-quality healthcare services. Medicare rebates only cover part of the cost of consultations, and this change will allow us to continue providing thorough care while attracting and retaining experienced healthcare professionals.

Mixed billing means that, while some patients will still be bulk billed, most will have an out-of-pocket (Gap) fee for their consultations. This fee is the difference between our consultation charge and the Medicare rebate.

For example –  A standard consultation will start at $72.85, with a Medicare rebate of $42.85, resulting in a $30 out-of-pocket fee.

For Australian Citizens, the Medicare system offers free or subsidised visits to your general practitioner depending on a number of factors that may include, but not limited to appointment type, concession criteria (if applicable) or procedure type and related consumables needed for your appointment or procedure (bandages, stitches, biopsies etc).

A Gap Fee is the difference between the amount the doctor charges and the Medicare benefit commonly known as the ‘gap fee’, ‘gap payment’, or ‘out-of-pocket’ cost.

How do Gap Fees work – The total cost of your appointment will depend on the amount of time spent with your General Practitioner (GP). If the time required to discuss your medical issues is longer than a standard appointment, a long consult will be charged. Your out-of-pocket expense however will remain the same, just the upfront payment will be higher.

The payment process works as follows:

1. You pay the total amount (as outlined in the total fee column).
2. We then process your Medicare rebate (this is the money that you can claim back from Medicare). This is done immediately onto a physical debit card.

Please note – We are unable to process rebates for mobile phone tap-and-pay and credit cards. If you do not have a physical debit card, you will be provided a receipt for which you can make the claim online or we are able to submit the claim online for you as long as you have current bank details lodged with Medicare.

Why do we charge the full fee and not just the gap amount – Current legislation makes it illegal to charge a gap fee only. Please pay the full fee at the end of your consultation. If you are eligible for a Medicare rebate, the full rebate amount will be processed at the practice at the time of payment.

Our reception team will try to give you an accurate estimate about the likely costs of your appointment. Your doctor will confirm the cost of your appointment based on your health needs, appointment length or necessary procedures. We have tried our best to keep the gap payment as consistent as possible across all appointment types.

Phone/video consultations booked into a GAP fee slot will incur an out of pocket fee. For telehealth appointments booked into bulk billing slots, there will be no gap fee.

You will be able to make payment over the phone with reception or we can send you a secure link via Medipass that will allow you to pay online. We can then submit your Medicare rebate claim online on your behalf, with the rebate deposited into your bank account within 2-3 business days.

Some procedures are not covered by Medicare. Any additional charges will be discussed prior to the consultation/procedure.

For workers compensation or motor vehicle third party matters – We require your claim number to bill the relevant insurance company.

For fees regarding Allied Health professional services, procedures and other treatments please enquire at reception or call (02) 4647 1133.

GP Appointment Gledswood Hills
Doctor Appointment Gledswood Hills
Doctor Gledswood Hills
Bulk Billing Logo

Bulk Billing Criteria – From 1st November 2024

All procedures will attract an out of pocket fee – Please confirm cost with your doctor before/during your appointment.

The following will be Bulk Billed:

  • Chronic Disease Management Plans & Mental Health Care Plans
  • DVA Card Holders & Centrelink Card Holders
  • Children under 16 with a valid Medicare Card.

WEEKENDS – Seniors Card Holders are charged a discounted gap fee of $20.
GAP fees for all appointments will apply to those over 16 years old except for valid Centrelink Card Holders & DVA Card Holders. 

Fees Schedule

Doctor Appointment Gledswood Hills

Monday to Friday & Saturdays before 1:00pm

Standard Consultation Fees

Gap fees now apply for all doctors from 5pm onwards (Monday to Friday) for patients 16 and over who do not hold a Centrelink concession card.
All Walk-In Patients – Attract the $30 gap fee Monday to Friday if the bulk billing eligibility criteria are not applicable.
Procedures will attract an out of pocket fee and fees may vary – Confirm cost with your doctor before/during your appointment.

Appointment Type Fee Medicare Rebate Out of Pocket (Gap Fee)
Short Consultation (Item 23: Less then 20 min) $71.40 $41.40 $30.00
Long Consultation (Item 36: 20min – 40 min) $110.10 $80.10 $30.00
Prolonged Consultation (Item 44: Over 40 min) $148.00 $118.00 $30.00
Mental Health Care Plan (Item 2715)
(Applied for booked GAP Apps only)		 $130.20 $100.20 $30.00
Telehealth Consult (9180) – Less than 6 min $48.95 $18.95 $30.00
Telehealth Consult (91891) – More than 6 min $71.40 $41.40 $30.00

Concession Consultation Fees

Seniors Card Holders are charged a discounted gap fee of $20.

Appointment Type Fee Medicare Rebate Out of Pocket (Gap Fee)
Short Consultation (Item 23: Less then 20 min) $61.40 $41.40 $20.00
Long Consultation (Item 36: 20min – 40 min) $100.10 $80.10 $20.00
Prolonged Consultation (Item 44: Over 40 min) $138.00 $118.00 $20.00
Mental Health Care Plan (Item 2715)
(Applied for booked GAP apps only)		 $120.20 $100.20 $20.00
Telehealth Consultation (Senior Card) – Less than 6 min $38.95 $18.95 $20.00
Telehealth Consultation (Senior Card) – More than 6 min $61.40 $41.40 $20.00

Saturday from 1:00pm, Sunday & Public Holidays

Standard Consultation Fees

Procedures will attract an out of pocket fee and fees may vary – Confirm cost with your doctor before/during your appointment.

Appointment Type Fee Medicare Rebate Out of Pocket (Gap Fee)
Short Consultation (Item 5020: Less then 20min) $83.90 $53.90 $30.00
Long Consultation (Item 5040: 20min – 40min) $122.45 $92.45 $30.00
Prolonged Consultation (Item 5060: Over 40min) $159.65 $129.65 $30.00
Telehealth Consultation – Less than 6 min (91890) $48.95 $18.95 $30.00
Telehealth Consultation – More than 6 min (91891) $71.40 $41.40 $30.00

Concession Consultation Fees

Seniors Card Holders are charged a discounted gap fee of $20.

All procedures will attract an out of pocket fee and fees may vary – Confirm cost with your doctor before/during your appointment. 

Procedure Fees Schedule

Doctor Appointment Gledswood Hills

Procedure Fees & Rebates

Procedure Fees & Rebates – Weekdays & Saturday till 1:00pm

Gap fees for procedures apply  – Please discuss fees with your doctor before scheduling an appointment.

Fees from 1st November 2023 – See below:

Procedure Fee Medicare Rebate Out of Pocket (Gap Fee)
IUD (Mirena) Insertion (35503) $165.05 $75.05 $90.25
IUD (Mirena) Removal (Standard 23)

IUD (Mirena) Removal (Standard 36)

$71.40

$110.10

 $41.40

$80.10

 $$30.00

$30.00
Implanon Removal & Insertion (Billed together)
30062
14206

$140.10
$90.10
$50.00

 $90.10 $50.00
Implanon Insertion (14206) $53.35 $33.35 $20.00
Implanon Removal (30062) $96.85 $56.85 $40.00
Iron Infusion (36) $130.10 $81.10 $50.00
Skin Biopsies (30071) $78.90 $48.90 $30.00
Skin Lesion Excisions (Item no. varies) $80 – $300 Varies $40.00
Wound Care (23) $61.40 $41.40 $20.00
Wound Care (36) $100.10 $80.10 $20.00

Procedure Gap Fees – Saturday from 1:00pm, Sundays & Public Holidays

Fees from 1st November 2023 – See below:

Procedure Fee Medicare Rebate Out of Pocket (Gap Fee)
IUD (Mirena) Insertion (35503) $165.05 $75.05 $90.25
IUD (Mirena) Removal (5020)

IUD (Mirena) Removal (5040)

$83.90

$122.45

 $53.90

$92.45

 $30.00

$30.00
Implanon Removal & Insertion (Billed together)
30062
14206

$140.10
$90.10
$50.00

 $90.10 $50.00
Implanon Insertion (14206) $53.35 $33.35 $20.00
Implanon Removal (30062) $96.85 $56.85 $40.00
Iron Infusion  $142.45 $92.45 $50.00
Skin Biopsies (30071) $79.90 $48.90 $30.00
Skin Lesion Excisions (Item no. varies) $80 – $300 Varies $40.00
Wound Care (5020) $73.90 $53.90 $20.00
Wound Care (5040) $112.45 $92.45 $20.00

Doctor Appointment Gledswood Hills – How to Pay

Please pay your account at the conclusion of your appointment at reception – You can conveniently pay by:

Please note that credit cards and mobile tap-and-pay methods are not eligible for instant rebates.
If you do not have a physical debit card, we can process the claim on your behalf if your bank details are lodged with Medicare.

Frequently Asked Questions & Policies

To be eligible for a telehealth appointment – Patients must have had at least 1 face to face consultation with a doctor at the practice within the last 12 months.

Please contact reception for further information regarding fees on (02) 4647 1133

If you, a friend or family member require an interpreter for your consultation, please let us know when you book your appointment – Call (02) 4647 1133

Results will not be given out over the phone – Why?

For purposes of privacy, accuracy and confidentiality as well as medico-legal reasons, pathology and imaging results will NOT be given over the phone nor be given to any third party unless prior arrangements have been made between you and your doctor.

Please book to see your doctor or the next available doctor to discuss them. Call 02) 4647 1133

We generally do not do home visits, however this can be discussed and booked if appropriate at a cost of $250 per home visit.

We will organise home visits on a case by case basis in special circumstances. We encourage patients to attend the clinic where we can access our full range of equipment so we can provide the best medical care and advice. Call (02) 4647 1133

Due to confidentiality reasons – Phone calls from patients are generally not taken by the doctors during a consult due to confidentiality reasons.

Where appropriate you may leave a phone message for your doctor and they will make every effort to return your call within 24 hours.

If the matter is urgent, the doctor will take the call. In an emergency call “000”.

After Hours: If you require non-urgent medical assistance please call the Sydney Medical Co-Op Service (02) 8724 6300.

In an emergency call “000“

Walk-In Appointments – We strive to accommodate walk-in patients whenever possible. Walk-ins will be seen by the first available doctor on the day. We recommend calling the practice ahead of your visit to ensure we can accommodate you – Please call (02) 4647 1133.

Please note that gap fees apply for patients aged 16 and over who do not hold a Centrelink concession card.

If you have a physical debit card, we can process your Medicare rebate on the spot. If not, we can submit the claim for you if your bank details are lodged with Medicare, Medicare will then deposit the Medicare Rebate directly into the bank account you have registered with them.

What if I don’t know what bank account is registered with Medicare?

If you are unsure about your account details held with Medicare you can check using the Medicare Express app or you can update your account details by following these instructions: servicesaustralia.gov.au/medicare-online-account

What should I do if I am concerned about the rising cost of healthcare – We encourage you to contact your local, federal or state representatives to express your concerns about Medicare rebates and the rising costs of healthcare services.

If you have further questions, please feel free to contact us at (02) 4647 1133.

We take your feedback, concerns, suggestions and complaints very seriously. If you have an issue or concern regarding any aspect of our services, please feel free to contact your Doctor or our Practice Manager on (02) 4647 1133

If you feel the need to discuss the matter outside the practice, you may contact NSW Health Care Complaints Commission on (02) 9219 7444 or 1800 043 159.

We do not use email for communicating with the doctors. If you need to email photos or documents for consultation purposes, please contact the practice during opening hours on (02) 4647 1133.

If the matter is time sensitive, please call our front office team during opening hours on (02) 4647 1133.

The Health Information we collect may be collected by a number of different methods, and may include, but not limited to: medical test results, notes from consultations, Medicare details, data collected from observations and conversations with you, and details obtained from other health care providers (e.g. specialist correspondence).

View Health Information Collection Policy (PDF 140kB).

If you have any questions please contact the practice on (02) 4647 1133.

Cancellation policy – Changes to appointments, such as cancellations or rescheduling, may result in a fee if not done with sufficient notice. Please ensure you contact the practice in advance to avoid any unnecessary charges.

Our privacy policy provides information to you on how your personal information (which includes your health information) is collected and used within our practice, and the circumstances in which we may share it with third parties to help provide you with the best healthcare possible.

View Privacy Policy (PDF 149kB).

If you have any questions please contact the practice on (02) 4647 1133

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Proud Member of The Royal Australian College of General Practitioners.

For all enquiries and location details please visit our contact information:

DOCTOR APPOINTMENT GLEDSWOOD HILLS

We have male and female doctors available for doctor appointments for patients from all over Sydney including, Gledswood Hills, Gregory Hills, Smeaton Grange, Harrington Park, Oran Park, Currans Hill, Bliarmont, Claymore, Eagle Vale, Eschol Park, Kearns, Catherine Field, Raby, St Andrews, Minto, Woodbine, Kirkham and surrounding suburbs.

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